Terms and Conditions for Solar Panel Installation Services1. IntroductionThese Terms and Conditions govern the provision of solar panel installation services (“the Services”) to private residential properties in India. By using our services, you agree to comply with these terms.2. Scope of ServicesWe offer a comprehensive range of services, including:- Site assessments and consultations.
- Customized system design and planning.
- Solar panel and equipment supply.
- Professional installation and system activation.
- Maintenance and monitoring services.
All services are subject to the availability of equipment and installation slots.3. Customer ResponsibilitiesCustomers are required to:- Provide accurate property details for site assessments.
- Ensure that the property complies with local regulations for solar panel installations.
- Facilitate access to the property for our technicians during the installation and maintenance processes.
- Settle all invoices within the agreed payment terms.
4. Installation ProcessThe installation process involves:- Conducting a detailed site assessment to evaluate suitability.
- Designing and finalizing the solar system layout with customer approval.
- Installing the panels and equipment as per the agreed schedule.
- Testing and activating the system to ensure full functionality.
While every effort is made to ensure timely installation, unforeseen delays may occur due to weather conditions, supply chain disruptions, or other factors beyond our control.5. Warranty and Maintenance- Solar panels and equipment are covered under the manufacturer's warranty, which varies by product.
- Our installation services come with a limited workmanship warranty for a specified period after completion.
- Regular maintenance and servicing are available upon request and may be subject to additional charges.
6. Payment Terms- A deposit is required to confirm the order, with the remaining balance payable upon project completion unless otherwise agreed.
- Late payments may incur additional fees.
7. Liability- We are not liable for damages caused by improper use, unauthorized modifications, or failure to adhere to maintenance guidelines.
- Liability for delays or failure to deliver services due to force majeure events is excluded.
8. Cancellation and Refund Policy- Customers may cancel their order within a specified timeframe prior to installation. Cancellation requests received after this period may result in partial refunds, subject to incurred costs.
- Refunds for defective equipment will be processed in accordance with the manufacturer’s policies.
9. Compliance with Local Regulations- All installations comply with applicable Indian regulations and standards. Customers are responsible for obtaining necessary permissions or permits unless otherwise agreed in writing.
10. Amendments to TermsWe reserve the right to amend these Terms and Conditions at any time. Updates will be communicated to customers in advance.11. Governing LawThese Terms and Conditions are governed by the laws of India. Any disputes arising shall be resolved in the courts of the jurisdiction where the services were provided. 